Reunited with Relatives in Ithaca, a Nicaraguan Family Finds a Generous Community

I meet Lilli and Michael in mid-November, almost four months to the day after their arrival from Nicaragua. As they share their story with me, their three children, ages 9, 10, and 14, are never far from the plotline. “They love the weather,” Michael says, as I stifle laughter. I make a poor attempt at a joke about Ithaca’s winters in Spanish, and Michael smiles and shares that his family wants to be part of this community. His response is genuine and gentle, traits both he and his wife reflect throughout our conversation.

Caring for a family of preteens is not easy for most families; acclimating to a new country and language at the same time makes Lilli and Michael’s current situation even more daunting. But while we speak, their focus remains on the positives of their experience. They speak with excitement and humble pride about their youngest children, who are quickly learning English at school. Although they share that their older child has had more difficulty due to the rigors of academics, they are quick to give him credit for his success in math. Lilli also shares that he is ready to mow lawns this summer, a departure from the previous summer in Ithaca, which he spent at camp. Ithaca Welcomes Refugees helped make up for the gap between a scholarship the children received and the remainder of the tuition so that their parents could identify work opportunities and pursue English instruction while they settled in Ithaca.

Lilli and Michael’s original connection to Ithaca stems from Michael’s cousin, Alejandro. Alejandro and his family came to Ithaca in 2016; five years later, they were able to sponsor Michael’s family. Having navigated many of the new circumstances of the United States personally, Alejandro has been able to orient Lilli and Michael to their new community and also reached out to IWR to request additional assistance. IWR partnered with a local landlord to secure housing at a discounted rate near Alejandro, so the two families’ children can attend the same school.

Alejandro looks at his cousins Michael and Lilli (whose faces are concealed due to privacy concerns).

After a few months’ wait, Lilli and Michael now both have work authorization and are actively seeking employment within their fields, as an agronomist or in the water sector, and in childcare, respectively. IWR volunteers have assisted with their resumes, while they diligently attend English classes with Open Doors English four times a week. The family recently obtained a used car, which has helped tremendously for the practical difficulties of getting to and from the laundromat and grocery store.

In our conversation, Lilli and Michael reflected on how the community has welcomed their family. IWR and the Ithaca College VITA Tax Clinic hosted their family for a tax information session in November and the family received winter coats and accessories during IWR’s winter clothing drive.

Even some dental trouble had a silver lining. Their oldest child had braces put on only a few months before leaving Nicaragua and began experiencing mouth pain soon after their arrival in Ithaca. A local orthodontist agreed to see him and, much to Lilli and Michael’s surprise, the doctor offered to complete the child’s entire treatment, free of charge.

On the horizon for our new neighbors is their continued pursuit of work within their fields while supporting their children as they complete their first full year of school in Ithaca. Michael shares that he feels very aware of the community’s willingness to help and is grateful for the network his family has grown in such a short amount of time.

“We have felt welcomed since our arrival,” Lilli says, “And the generosity of this community has exceeded all our expectations.”


Ithaca Welcomes Refugees is Seeking a Half-Time Development Director

Ithaca Welcomes Refugees (IWR) is seeking a half-time Development Director to work with a vibrant and diverse volunteer team on the development of this small but growing organization. The IWR Development Director should have a personal commitment to the goals and objectives of IWR.  

About Ithaca Welcomes Refugees (IWR): IWR is a 501(c)3 nonprofit organization that partners with newly arrived refugees and immigrants as they rebuild their lives in Tompkins County. IWR began as an all-volunteer organization and now has a small, part-time staff. Up to this point, development duties have been filled by volunteers and the Executive Director, and communications duties have been filled by volunteers. IWR currently receives county funding, grant monies from local community foundations, and contributions from private donors. Volunteers and other staff will continue to provide development and communications support to the person who takes on this role. IWR’s work environment is defined by teamwork. We strive to contribute to other staff and volunteer efforts, to lift one another up, and to re-prioritize when needed, in service of helping our new neighbors realize their resettlement goals.

About the Development Director position

To empower Ithaca Welcomes Refugees to carry out our mission-driven work, the Development Director will obtain funds from existing sources, expand IWR’s funding from grants and private donors, and create external communications regarding activities and needs of IWR and the newcomers we serve to the community. This position reports to the Executive Director.

This is a half-time, non-exempt, 20-hour-per-week position with an hourly rate of pay of $30-35, depending on experience. IWR requires that all personnel having direct contact with IWR clients and/or donors undergo a background check through our vendor, including this position. This is a hybrid remote/in-person position. Most work can be performed from home but most meetings will occur in person. The person filling this position can make their own schedule as long as they can find common meeting times with staff and volunteers, often on weekday mornings. Paid time off benefits are included. 

Duties

  • Grants:
    • Identify grant opportunities that expand IWR’s funding
    • Write and submit grant applications and reports in collaboration with the Executive Director
    • Publicly acknowledge grant funders (e.g., write press releases, incorporate acknowledgements into other public communications)
  • Private Donors:
    • Draft twice annual mailers (spring and year-end), with support and direction from Executive Director and development volunteers
    • Cultivate and manage donor relationships (e.g., outreach to expand donor pool, personalized communication with existing donors)
    • Ensure donors receive tax receipts and donation acknowledgements
  • Communications
    • Create or assign mission-driven content for IWR’s blog
    • Proofread content created for IWR’s website, blog, and newsletter
    • Schedule content for IWR’s newsletter and publish the newsletter monthly
    • Assign content to Communications volunteers to post to IWR’s social media accounts
  • Lead IWR’s efforts to meet annual fundraising goals
  • Plan a small number (1-2 annually) of fundraising and/or community events, with support from staff and volunteers
  • Other assignments and tasks as needed

Required qualifications

  • Compassion and sensitivity
  • Commitment to IWR’s mission, and to diversity, equity, and inclusion 
  • Ability to work independently  
  • Excellent communication and organization skills 
  • Ability to maintain confidentiality of refugee client and donor information 
  • English fluency 
  • Computer literacy 

Experience

Required experience:

  • Grant-writing experience
  • Experience writing for publication

Preferred experience:

  • Prior experience working in a development capacity for a nonprofit organization
  • Familiarity with donor databases
  • Prior experience working with individuals from diverse cultural backgrounds

How to apply

We welcome individuals who are passionate about helping refugees in Tompkins County to apply for the Development Director position. IWR is an Equal Opportunity Employer. Individuals with lived experience as a refugee or immigrant are strongly encouraged to apply. Please submit a cover letter and resume to IWR Executive Director Casey Verderosa at caseyv@ithacawelcomesrefugees.org. We look forward to
hearing from you.


Ithaca Welcomes… New Teammates! Q&A with Leigh Bacher

IWR Programs Coordinator Leigh Bacher. (Photo by IWR)

In April 2023, Ithaca Welcomes Refugees (IWR) welcomed its newest staff member, Leigh Bacher. Leigh works as IWR’s first programs coordinator, a role that touches on many aspects of the organization’s work. After a few months on the job, Leigh sat down with communications volunteer Catherine Muskin to discuss her role at IWR and her hopes for the IWR community.

What is your role at IWR?
I serve as programs coordinator, which is a brand-new position for the organization. Others have performed the functions I now perform, but this wasn’t a formal, comprehensive position until this past spring. Among other tasks, I work to support and develop our volunteer base, coordinate resources for new refugee arrivals, and assist the efforts of the response teams and Welcome Home team.  

Why did you pursue this work?
I retired from working as a psychology professor and knew I wanted to pursue part-time work in a humanitarian cause in which I believed. Given current events, I was drawn to the refugee crisis and discovered IWR.

What has been the biggest surprise to you in this role?
I’ve been delightfully surprised at the generosity of this community. When a need is expressed to the IWR community about an incoming refugee family, the response is truly overwhelming, in the most positive way. There are very giving and generous people in the Ithaca community and that has been a real treat to discover.

Another great surprise about the role is that I get to speak with so many different community members and learn about community resources. Ithaca is full of generous, talented people who want to use their skills to give back.

What are you looking forward to the most about this role?
I’m most looking forward to seeing families successfully integrate into our community, and cheering them on as they do. I am eager to walk alongside them, recognizing that there will always be opportunities to improve our systems and learn from each family. I am eager to support volunteers as they develop relationships with families.

What are your goals for this role?
One important goal is to support and develop our volunteer base. We have a growing staff and volunteer population and I’d like to help coordinate efforts to strengthen our network and fabric of support. Another concrete goal of mine is to develop a resource database for volunteers and families so that refugees and their response team can together determine where someone can go to find resources to meet goals. I also am eager to build bridges within our community; to connect IWR with existing resources within Ithaca.

Any parting thoughts for the IWR community?
Please write to me! I want to build our networks and resource base so I can match it with needs we’ve identified.

I am extremely grateful and enthusiastic for this opportunity. My husband and I returned to the area after 25 years away because we loved Ithaca and my return here has been so positive. IWR is a great match for me and I am thrilled to be part of an amazing team.

Want to reach out to Leigh? You can email her at leighb@ithacawelcomesrefugees.org.


With Support from IWR Volunteers, an Afghan Refugee Navigates the Hills and Valleys of Resettlement in Ithaca

Jan and Glen Robertson standing in front of a combination American-Afghan flag
Jan and Glen Robertson. (Photo by Catherine Muskin)

As I sat with Jan and IWR volunteer Glen Robertson, their comfort with one another suggested they’ve been friends for years. Yet the two were only introduced in January 2022, when Jan arrived in Ithaca as a refugee from Afghanistan. Glen, a member of IWR’s Response Team, has worn many hats for Jan in the time since: chauffeur, doctor researcher, learner’s permit test scheduler. 

At one point in our conversation, after describing all of the ways that Glen has helped him, Jan turned his body away from his roommate and interpreter, Sean, and towards Glen. Jan apologized to Glen with great sincerity, prompting laughter in the room.

I soon received the backstory: after Jan arrived in Ithaca, he received a donated bicycle from Bike Walk Tompkins, which was unfortunately stolen. Glen then lent Jan a used bicycle of his own—this time, with a lock. It met the same fate as the first. In response to Jan’s apology, Glen reassured him multiple times—with a warmth that again put Jan at ease—that he was not upset about the bike. It was refreshing to witness the depth of their relationship after only one year.

Life in Ithaca

Jan is easy to root for. Kind and gentle, the 26-year-old spoke about his appreciation for the opportunities he has had in Ithaca. He expressed a love for his new city, overlooking its unfortunate topography for someone who once got around solely by bicycle.

Jan is, in many ways, a model community member. He spends forty hours a week at his two retail jobs, having received USCIS humanitarian parole, which allows him to work while he pursues a more permanent residential status. When two new refugee families arrived in the area in January 2023, Jan took their grocery lists, shopped, and delivered food to them. He taught one of the new arrivals how to drive, and is working with a second on the same task. He connects with his mother and five siblings in Afghanistan each week, and worries for his father, a former member of the Afghan army.

In his free time, Jan studies English with Open Doors English, with concrete goals in mind, including obtaining his certification to be a pharmacist. Jan worked for many years as a hospital pharmacist in Afghanistan, and hopes to continue in the United States. He recently received his pharmacy technician certificate from Tompkins Cortland Community College, a course that was funded by the NYS Department of Labor. He and Sean enjoy driving by Cornell, where Jan dreams of studying law one day. 

Journey to a New Home

Jan’s journey to Ithaca was unexpected. He arrived at a military base in Wisconsin in August 2021, after rushing aboard a plane leaving Afghanistan following the American troop withdrawal. “I thought I was dropping my uncle at the airport,” he explained.

In addition to having no notice that he’d be leaving the country, he had no belongings beyond some papers. His uncle’s suitcase was stolen in the chaos. Once aboard their flight, they didn’t know where the plane would be landing; rumors circulated that it could be Dubai, or somewhere in Qatar. After landing in Germany, the plane ultimately made its way to the United States, a fact for which Jan feels lucky. He spent three months at a military base in Wisconsin before his move to Ithaca, where his uncle, a former interpreter for the U.S. army whose family IWR supported, resides. Before he arrived, his uncle told him not to worry: IWR would be ready to assist him.

After initially living with his uncle, aunt, and five cousins, Jan was soon ready for more independence. IWR connected him to a generous couple, Chris and Steve Zinder, who allowed him to live in an apartment they own rent-free for nine months. There, he further developed his community: Jan still gets phone calls from former neighbors to perform odd jobs. Chris shared an anecdote that fits in with everything I’ve learned about Jan: one winter day, she arrived home to see her walkway was shoveled. “I could get used to this!” she recalled thinking.

After several months, Jan moved in with Sean, the brother of an Afghan interpreter who he met through his uncle. Glen cited housing as a critical need for refugees, especially when they first arrive.

Growing a Network in Ithaca

Jan recently marked one year in Ithaca, a time filled with anxiety for his family but hope for his future. Despite feeling more comfortable, Jan still regularly reaches out to Glen for support.

“It’s very nice that he’s there whenever I need him,” Jan said. “He reaches out as soon as he sees my message.”

This need for support after one year stands in stark contrast to the 90 days’ worth of support given to refugees by the federal government. Ninety days is also the timeframe that private community sponsors are expected to assist and financially support refugees under the new State Department Welcome Corps program.

IWR’s focus on building sustainable relationships allows for open communication over time, so refugees can pursue independence on a timeline that reflects their individual circumstances. It is a focus that will continue to develop with a growing network of refugees like Jan, who pay it forward, and volunteers like Glen and the Zinders. 

“I want to thank IWR, especially Glen, for all that I’ve achieved,” Jan said. “Without these guys it wouldn’t have happened. I will forever be grateful for IWR.”

At the end of our time together, I asked Glen about his experience volunteering. He shared that volunteers should expect the experience “to be really kind of emotional.” Despite the need to keep emotions at bay, Glen described his experience with Jan as “one of the most fulfilling things” he had ever done. And just as Jan turned to Glen in the beginning of our conversation, Glen then shifted his focus to Jan. “And whatever you need next, you let me know,” he said.

Jan smiled and agreed, clarifying: “But maybe no more bikes.”